Attendance Policy

This policy ensures that participants benefit from the program and achieve the outcomes agreed with the client. Attendance requirements apply according to the program format, whether in-person, virtual, or hybrid.

Attendance Requirements

• Participants are expected to attend on time and take part in activities and practical exercises.
• Some programs may require a minimum attendance percentage to receive a certificate of completion; this will be stated in the confirmation or proposal.
• Attendance is recorded through the appropriate method based on delivery format, such as attendance sheets, registration systems, or session reports.
• Repeated absence or late attendance may affect certificate eligibility or program completion outcomes.

Withdrawal Policy

Withdrawal or participant substitution requests are managed in coordination with the client and according to the approved proposal or contract. A request is not considered approved until confirmed by GBNTC in writing.